These Terms and Conditions (“Agreement”) govern all music lesson services provided by Rock Out Loud, located at 12 US 9 N, Morganville, New Jersey (“Company”). By enrolling in lessons, the student and/or parent/guardian (“Client”) agrees to be legally bound by the terms set forth herein.
1. PAYMENT TERMS
All Clients are required to remit payment in full on the first (1st) day of each calendar month for all scheduled lessons.
- Accepted forms of payment: credit card and debit card only
- A 3% processing fee shall be applied to all card transactions
- Failure to make timely payment may result in suspension or termination of services at the sole discretion of Rock Out Loud
Client agrees that any unpaid balances may be subject to collection efforts, including reasonable attorneys’ fees and costs to the extent permitted under New Jersey law.
2. CANCELLATION POLICY
All lesson cancellations must be made at least twenty-four (24) hours in advance of the scheduled lesson.
- Cancellations must be made by telephone only at (732) 984-4060
- Text messages, emails, or communication with instructors shall not constitute valid notice
Failure to provide proper notice will result in forfeiture of the lesson without refund or credit.
3. MAKEUP LESSON POLICY
Makeup lessons are provided only when cancellations comply with the 24-hour notice requirement.
- Makeup lessons are offered exclusively as group, in-person sessions
- All makeup lessons must be used within sixty (60) days of the canceled lesson
- Any unused lessons after sixty (60) days are automatically forfeited
Group makeup sessions:
- Conducted once per month
- Duration: 30 minutes
- Failure to attend within the allowed timeframe results in loss of makeup eligibility
4. LESSON TERMINATION
Clients must provide at least three (3) days’ notice prior to the end of the billing cycle to discontinue services.
Notice must be provided by calling (732) 984-4060.
Failure to provide timely notice will result in billing for the following month, for which the Client remains responsible.
5. VIRTUAL LESSONS, RESCHEDULING, AND SUBSTITUTIONS
Rock Out Loud reserves the right, at its sole discretion, to modify lesson format or instructor assignment.
- If a Client cannot attend a lesson, a group in-person lesson may be offered as a substitute
- If an instructor is unavailable, Rock Out Loud may provide:
- A virtual lesson, or
- A substitute instructor
If an alternative lesson is declined, the lesson is forfeited without refund or credit.
6. NO REFUNDS
All payments made are non-refundable, including but not limited to missed lessons, scheduling conflicts, or voluntary termination of services.
To the fullest extent permitted by New Jersey law, Client waives any right to chargebacks or payment disputes once services have been made available.
7. LIMITATION OF LIABILITY
To the fullest extent permitted by the laws of the State of New Jersey:
- Rock Out Loud shall not be liable for any indirect, incidental, special, or consequential damages
- Participation in lessons, including the use of instruments and equipment, is at the Client’s own risk
Client agrees to release, indemnify, and hold harmless Rock Out Loud, its owners, employees, and contractors from any claims, injuries, damages, or losses arising out of participation in lessons or use of the premises.
8. GOVERNING LAW AND VENUE
This Agreement shall be governed by and construed in accordance with the laws of the State of New Jersey.
Any disputes arising under this Agreement shall be brought exclusively in a court of competent jurisdiction located in Monmouth County, New Jersey, and the parties hereby consent to such jurisdiction and venue.
9. SEVERABILITY
If any provision of this Agreement is found to be invalid or unenforceable under New Jersey law, the remaining provisions shall remain in full force and effect.
10. ENTIRE AGREEMENT
This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, whether written or oral.
11. ACCEPTANCE OF TERMS
By enrolling in lessons, the Client acknowledges that they have read, understood, and agree to be legally bound by these Terms and Conditions.
